Terms of Service & Privacy Policy

Terms of Service - Residential Dumpster Rental Agreement

Rental Details

Total Amount Due Upon Delivery: $299

Charge for Additional Days: $15 per day

Prohibited Items

Fees & Penalties

• Overfilling Fee: $50 (if contents exceed the top rim)
• Additional Weight: $0.03 per pound (above 4,000 pounds)
• Special Handling Items (Extra Charges Apply):
  • Appliances: $25 each
  • Tires: $10 each
  • Tube TVs: $30 each
• Cancellation Fee: A $25 fee applies to cancellations made within one (1) day of the scheduled rental date.
• Blocked Access: If the dumpster is not accessible at the time of pickup (e.g., blocked by a vehicle), no fee will be charged, but pickup will be rescheduled at the next available time.

Terms & Conditions: Renter Responsibilities

• The customer must ensure the delivery location allows sufficient access for a delivery truck. If access is restricted and the truck cannot safely place the dumpster, delivery will not occur.
• Suitable surfaces include paved driveways or approved staging areas free of obstructions.
• The renter agrees to follow all disposal regulations and ensure that no prohibited items are placed in the dumpster.
• The renter understands that they are responsible for any applicable overage fees, restricted items, and placement access.

Proper Use

• Dumpsters must not be filled beyond the top rim.
• An overfilling fee of $50 will apply if materials exceed the allowed fill level and may delay pickup.

Payment Policy

• $299 is due at the time of dumpster drop-off.
• Final invoice will reflect: additional rental days ($15/day after drop-off date), overweight charges ($0.03/lb above 4,000 lbs), and special item handling fees (if applicable).
• No refunds will be issued for early pickups or unused time.

Liability & Damage

• No liability is accepted for damage to driveways, lawns, or other surfaces during delivery, placement, or pickup.

Pickup & Removal

• The dumpster will be removed on the agreed pickup date unless an extension is prearranged.
• If the dumpster is not accessible at the time of pickup (e.g., blocked by a vehicle), no fee will be charged, but pickup will be rescheduled at the next available time.

Privacy Policy

Information We Collect

When you book a dumpster rental or junk removal service with Streamline Dumpsters Ltd., we collect the following personal information:

• Contact Information: Full name, email address, phone number
• Service Details: Delivery address, city, ZIP code, delivery notes
• Booking Information: Rental dates, time slot preferences, service type
• Payment Information: Credit card details (processed securely through Square payment processor)

How We Use Your Information

We use your personal information solely for the following purposes:

• Service Delivery: To deliver and pick up dumpsters at your specified location
• Communication: To confirm bookings, send reminders, and provide customer support
• Payment Processing: To process rental payments securely through our payment processor
• Business Operations: To maintain booking records and improve our services

Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Payment Processing: We use Square as our payment processor to securely handle credit card transactions
• Legal Requirements: When required by law or to protect our legal rights

Data Security

We implement appropriate security measures to protect your personal information:

• All payment information is transmitted securely using industry-standard encryption (SSL/TLS)
• Credit card details are processed directly by Square and are never stored on our servers
• Booking and contact information is stored securely in Google Sheets with restricted access

Analytics & Tracking

Our website uses the following analytics services to improve user experience:

• Google Analytics 4: Tracks website usage, booking events, and user interactions
• Microsoft Clarity: Records anonymized session data to improve website usability

These services may collect anonymized data about your browsing behavior. You can opt out of tracking by using browser privacy settings or extensions.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications (we currently do not send marketing emails)

Data Retention

We retain your booking and contact information for business purposes, including:

• Service records for customer support and warranty purposes
• Financial records as required by law and accounting practices
• You may request deletion of your information by contacting us directly

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last Updated: October 30, 2025

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